Current-State Review
Document systems, users, workflows, friction, constraints, and important dependencies.
Solution themes
Flexible technology planning themes refined through direct discovery.
Capabilities
Document systems, users, workflows, friction, constraints, and important dependencies.
Turn needs into useful questions and understandable option criteria.
Examine information movement, responsibilities, handoffs, and integration needs.
Organize decisions and dependencies into realistic stages and checkpoints.
Consider communication, training, documentation, support, and ownership.
Revisit assumptions, results, controls, maintenance, and emerging needs.
Specific scope, deliverables, fees, schedules, access, security expectations, and responsibilities require a separate written agreement.